Two ways to delete your account
Deleting your account removes your profile and cloud data from Meentu. This action cannot be undone. Choose whichever option is easier for you below.
Option 1: Delete inside the app
Option 2: Request deletion by email
If you cannot access the app, email us from the address linked to your account and we will process the deletion for you.
Email support@meentu.comPlease use the subject line Delete my Meentu account and include the mobile number or email registered with your account so we can verify your request.
What gets deleted
- Profile information such as your name, email, and mobile number.
- Your financial data including expenses, income, categories, notes, and recurring payments.
- Bill splits and group data that you created or own.
- Cloud synced data stored for Pair and Circle plans.
- Device and notification tokens tied to your account.
What may be kept, and for how long
- Data on shared expenses that other group members also rely on may remain visible to those members, without your personal profile attached.
- Records we are required to keep for legal, tax, or fraud prevention reasons may be retained for a limited period as allowed by law.
- Encrypted backups are purged on a rolling cycle and are fully removed within 30 days of your request.
Outside of the cases above, your personal profile and cloud data are permanently deleted from our servers within 30 days.
Questions
If you have any questions about deleting your account or your data, contact us at support@meentu.com.